Testimonial from Jon Sierk
I have worked with Dr. Michael Njo for nearly twenty years serving as my pediatric dental practice consultant. Just as importantly, he has been a trusted mentor and close friend during this time. Michael sets himself apart as a consultant with the unique expertise he has in the field, his impeccable character, and the bold short- and long-term strategic vision he sees for his clients. Michael has great experience in practice consulting because he has worked with dentists in many different stages of their careers from scratch starts to practice transitions. I think that any problem that I run into, Michael has seen it before and knows how to address it. In this way he can help identify what is not working and suggest improvements before small issues turn into big problems. Michael has a vast network of contacts that is invaluable. He has referred me to professionals in the banking, personal financial, dental insurance, fee schedules, payment processing, and staffing industries, among others. Specifically, Michael has helped us adopt marketing strategies to attract new patients, help our practice stand out in a crowded market, and deliver an exceptional patient experience. In my practice, Michael's skill with team building has been instrumental in attracting, onboarding, and maintaining talent in a challenging labor market. He created a bonus program to incentivize our team, and his advice has helped me handle staff challenges with confidence. Michael operates with integrity in all he does, even parting ways with clients who do not share his ethical standards. His focus on doing what's right ultimately strengthens his business and the community he serves. Over the years, he has guided me through lease negotiations, real estate purchases, loan restructuring, and the opening of a second practice - all while ensuring alignment between professional success and personal goals. I began working with Michael after struggling through the Great Recession of 2008. With his support, my office production has multiplied many times over, and I've grown both as a professional and as a person. I'm deeply grateful for his mentorship and look forward to many more years of collaboration.
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